R.M. Young Company (RMY) has acquired Texas Electronics (TE), and the TE products you rely on remain available with the same support. We know you have questions, and we want to make sure you have answers. Here’s what customers have been asking most.
If anything about how you order, pay, or get support ever changes, we’ll let you know well in advance.
Jump to:
About the Acquisition |
Products & Support |
Ordering & Accounts |
Government & Contracts |
Staying in the Loop |
Contacts
About the Acquisition
What happened?
RMY, a precision meteorological instrument manufacturer in Traverse City, Michigan, has acquired TE of Dallas, Texas.
Why did RMY acquire TE?
TE has a long history of reliable precipitation measurement, and RMY brings decades of experience across wind, temperature, humidity, pressure, and more. Together, you get the products you already rely on, plus a broader range of instruments and a larger sales, support, and engineering team behind them.
Is TE going away?
No. TE products continue to be sold and supported under the name TE, An R.M. Young Company.
Will anything change for me right away?
For most customers, nothing changes. Your products, documentation, and support contacts stay the same.
Will I still work with the same people?
Yes. You can keep working with your TE contacts for product questions, orders, and service. The RMY team is also here to help.
Products, Warranty, and Support
Will TE products continue to be manufactured?
Yes. Current TE products, including the precipitation sensors you rely on, remain in production. If a model is ever discontinued, we’ll publish a notice with a recommended replacement and a last-time-buy window.
Are part numbers or model numbers changing?
Keep ordering with your existing TE part numbers. If any part numbers change in the future, we’ll publish a cross-reference from old to new numbers before the change takes effect.
Is my existing warranty still valid?
Yes. All warranties on TE products purchased before the acquisition will be honored under their original terms.
Who do I contact for technical support?
Your current TE support contact is still your go-to. RMY’s technical support team is also available to help with TE products. See Contacts below.
Where do I send products for repair or calibration?
Continue sending TE products to TE in Dallas for repair and calibration. Please request an RMA number before shipping any product.
Will spare parts and accessories remain available?
Yes. Spare parts and accessories for current TE products remain available. For parts for older or discontinued models, contact your TE representative or the RMY team.
Where can I find manuals, datasheets, and software?
Existing TE documentation remains valid. Manuals, datasheets, and software are available on both texaselectronics.com and youngusa.com.
Will the products work with my existing dataloggers and systems?
Yes. Product outputs, wiring, and installation are unchanged, so your current integrations keep working.
Ordering, Pricing, and Accounts
How do I order TE products now?
Just as you do today. Order through texaselectronics.com or your TE representative, or order from RMY.
What happens to my open orders and quotes?
Open orders will ship as scheduled, and outstanding quotes will be honored through their expiration dates.
Are prices changing?
There are no price changes as a result of the acquisition. As always, any future pricing updates will be communicated in advance.
Can I buy RMY and TE products on one order?
Yes. When you order through RMY, you can combine RMY and TE products on a single order.
Will my account number, payment terms, or credit limit change?
No. Your existing terms remain in place.
Who will invoice me, and where do I send payment?
Continue paying invoices as directed on each invoice. The invoicing entity and remit-to details are not changing.
Will I need a new W-9 or vendor setup?
No. TE remains a separate legal entity with the same tax ID, so your current W-9 and vendor setup stay valid.
I buy through a distributor. Does that change?
No. Authorized distributors and resellers continue to sell TE products. Some distributors may also begin offering the RMY line.
Government and Contract Customers
Are existing contracts and agreements still valid?
Yes. Existing contracts, blanket purchase agreements, and pricing agreements with TE remain in effect under their current terms.
Do our SAM.gov, UEI, or CAGE records change?
No. If an update to TE’s SAM registration, UEI, or CAGE code ever becomes necessary, we’ll notify contracting officers directly and handle any required contract action.
Do I need to update my approved vendor list?
No. If the supplying entity ever changes, we’ll provide updated vendor information and any required documentation ahead of time.
Do product certifications and compliance documents stay the same?
Yes. Existing product certifications, test reports, and compliance documents remain valid because the products have not changed. Request copies through your usual contact.
Does the country of origin change?
No. TE products remain made in the USA.
Staying in the Loop
How will I be notified of future changes?
We’ll share any updates by email, well before they take effect. To make sure you hear from us, sign up for updates here.
Contacts
For sales, quotes, technical support, repairs and RMAs, invoicing, or government contracts, your TE representative is still your go-to. You can also reach out to RMY directly.
| Texas Electronics | R.M. Young | |
| Phone | 800-424-5651 | (231) 946-3980 |
| [email protected] | [email protected] | |
| Website | texaselectronics.com | youngusa.com |
| Address | 4230 Shilling Way Dallas, Texas 75237, USA |
2801 Aero Park Drive Traverse City, Michigan 49686, USA |