R.M. Young Company
FAQS
 

Q.  Which model Wind Monitor should I chose?
A.   The standard Model 05103 is recommended for general meteorology use.  A number of special models exist to satisfy unique applications:

 

Wind Monitor-MA Marine use and exposure to saltwater
Wind Monitor-AQ Meets air quality monitoring requirements established by US EPA for PSD
Wind Monitor-SE Serial output with digital encoder for wind direction (no potentiometer)
Wind Monitor Alpine   Ice-resistant coating aids performance in freezing temperatures
Wind Monitor-IS Intrinsically-safe for use in hazardous environments


Q.   Where can I buy parts for my Young sensor?
A.   Parts for most Young wind sensors are available from Young.  Parts diagrams are typically included in the instruction manual.   Many parts are stocked by Young International Distributors.

Q.  Can I repair my Young display?
A.  Repairs to electronic products (displays, barometers, etc…) must be done by a qualified technican.  Only Young personnel or trained suppliers should perform these repairs.  Any attempt to repair a circuit board will void the warranty.

Q.  Can I repair my sonic anemometer?
A.  Sonic anemometers are very complex instruments that require specialized equipment to service.  If the problem cannot be solved through changes to operating settings, then the sensor must be returned to the factory. 

Q.  How do I calibrate my Wind Monitor?
A.  The best method of calibrating any wind sensor is using a Wind Tunnel.  This can be done at Young or other facilities for a nominal fee.  A field evaluation of Wind Monitor sensors can be done using the Anemometer Drive and other calibration accessories available from Young.

Q.  How do I calibrate my sonic anemometer?
A.  Sonic anemometer calibration can only be done in a Wind Tunnel.  This can be done at Young for a nominal fee. A “zero wind” check can be done to verify that sonic electronics are operating properly with no wind present.

Q.  What is a “zero wind chamber”?
A.   One functional test of sonic anemometers is to confirm that they report zero when no wind is present.  This test is performed in a zero wind chamber.  The “chamber” can be as simple as a plastic bag placed over the sensor or it can be a more elaborate fitted case;  the function is the same. 

Q.  My barometer doesn’t agree with the barometer at the airport. Is something wrong?
A.   Since air density varies with altitude, barometers are commonly normalized to give the equivalent sea-level value.  Instructions about how to correct your barometer can be found here.

Q.  Are your products CE approved? 
A. Yes, certificate of conformity and appropriate labeling is included with the product.

Q.  How often should I replace ball bearings in my wind sensor? 
A.   Bearing replacement interval will vary depending on use.  In normal use, bearings will often last 5 years or more.  Exposure to harsh environments such as high wind, sea water and dust will shorten bearing life.  Good practice is to inspect bearings annually.  Replacement is indicated if bearing rotation is noisy or if high torque is noted.   Replacement is easy and requires no special skills.  Instructions are in the manual.

Q.  What type of anemometer is best for high wind speeds?
A.  The Wind Monitor is especially suited to high speed measurement.  A Wind Monitor sensor can measure speeds 40% higher than sonic type anemometers.

Q.  Why aren’t International prices on the web site?
A.  Non-USA pricing is established by the individual distributor.  With our suppliers, we strive to offer competitive pricing in each region and market.  This pricing often includes additional expenses such as transportation, duties, stocking and handling costs.  

Q.  Do I have to worry about UV exposure of my instrument?
A.  Young products make extensive use of high quality engineering thermoplastics.  These materials are highly UV resistant.

Q.  How do I get my Young product repaired?
A.  Contact Young customer service for an RMA number.  This will help identify the item when we receive it.  Further instructions are in the “Services & Support” section of this site.